Check Service Status

Enter your service tracking number:

Please type the text you see in the image below:

CAPTCHA code image
Speak the codeChange the code
 



By submitting this form, you agree to the Terms and Conditions

View Terms and Conditions


Request Service

Complete the Horizon Hobby online service request form include it with your product when you send it in to our Service Center.


Horizon Hobby services customers in the US, Canada and Puerto Rico.

Request Service

Estimated Service Turnaround Times (Business Days)*

Engine Service 6 Days
Electronics Service 10 Days
Other Product Service (Non-Engine, Non-Radio) 7 Days
DSMX Add-on Service 10 Days

*Turnaround time is initiated when the product is checked in by Horizon Hobby. The turnaround time provided is an estimate based on the incoming repair volume and is subject to change without notice.

divider