Check Service Status

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Request Service

Complete the Horizon Hobby online service request form and include it with your product when you send it in to our Service Center.

Horizon Hobby services customers in the US, Canada and Puerto Rico.

Request Service

Estimated Service Turnaround Times (Business Days)*

Engine Service 5 Days
Electronics Service 5 Days
Other Product Service (Non-Engine, Non-Radio) 5 Days

*Turnaround time is initiated when the product is checked in by Horizon Hobby. The turnaround time provided is an estimate based on the incoming repair volume and is subject to change without notice.